Study About How Emotional Perception of the Type of Call Affects Emergency Personnel Response

Introduction: The work of Romanian Mobile Emergency Service for Resuscitation and Extrication known as SMURD teams is highly dependent on the gravity of a call: the more critical a patient, the shorter the time of reaction is. Emergency teams develop an adapted response pattern dependent on the type of the call that jeopardize the quality of pre-hospital action.

Materials and methods: Statistical analysis of SMURD national database on a period of 3 years out of which the average ambulance time of response was calculated for different pathologies, time intervals and type of ambulances.

Results: Rescue teams speed their way to an emergency such as road accidents trauma but have a slower response for calls like unconsciousness and respiratory failure. When a cardiac arrest (dispatched as “possible cardiac arrest”) is called, the time response improves by 15%.

Conclusions: Emergency Medical Service (EMS) response pattern is built upon experience and encountered dramatic situations and not necessarily as a result of objective medical condition.