References
- Abler, D. (2004). Multifunctionality, agricultural policy, and environmental policy. Agricultural and Resource Economics Review, 33(1), 8–17. https://doi.org/10.1017/S1068280500005591
- Alford, J. (2016). Coproduction, interdependence and publicness: Extending public service dominant logic. Public Management Review, 18(5), 673–691. https://doi.org/10.1080/14719037.2015.1111659
- Appleby, J. (2013). Spending on health and social care over the next 50 years. Kings Fund.
- Avellaneda, C. N. (2015). Government performance and chief executives’ intangible assets: Motives, networking, and/or capacity? Public Management Review, 18(6), 918–947. https://doi.org/10.1080/14719037.2015.1051574
- Axtle-Ortiz, M. A. (2013). Perceiving the value of intangible assets in context. Journal of Business Research, 66(3), 417-424. https://doi.org/10.1016/j.jbusres.2012.04.008
- Bailey, S. J., Anttiroiko, A.V., & Valkama, P. (2016). Application of Baumol’s cost disease to public sector services: Conceptual, theoretical and empirical falsities. Public Management Review, 18(1), 91–109. https://doi.org/10.1080/14719037.2014.958092
- Bardach, E. (1998). Getting agencies to work together – the theory and practice of managerial craftsmanship. Brookings Institution Press.
- Basu, L. (2018). Media amnesia – rewriting the economic crisis. Pluto Press.
- Baumol, W. J. (1997). Baumol’s cost disease: The arts and other victims (R. Towse, ed.). E. Elgar.
- Baumol, W. J. (2012). The cost disease. Yale University Press.
- BlueCross BlueShield (BCBS) (2017). Growth in specialty drug spending from 2013 to 2014. https://www.bcbs.com/about-us/capabilities-initiatives/health-america/health-of-america-report/growth-specialty-drug
- Birch, J. W., & Cramer, C. A. (1968). Macroeconomics of unbalanced growth: Comment. The American Economic Review, 58(4), 893–896.
- Bowen, J., & Bowers, M. R. (1986). A marketing contingency approach to service organizational structure. In M. Venkatesan, M. D. Schmalensee, & C. Marshall (eds.), Creativity in services marketing: What’s new, what works, what’s developing (pp. 78–82). American Marketing Association.
- Boyer, R. (1990). Regulation theory. Macmillan. Cardao-Pito, T. (2012). Intangible flow theory. American Journal of Economics and Society, 71(2), 328–353. https://doi.org/10.1111/j.1536-7150.2012.00833.x
- Catlin, A. C., & Cowan, C. A. (2015). History of health spending in the United States, 1960-2013. Centres for Medicare and Medicaid Services.
- Chapman, B. (2003). Baumol’s disease: The pandemic that never was. Monash University.
- Chernew, M. E., Hirth, R. A., & Cutler, D. M. (2009). Increased spending on health care: Long-term implications for the nation. Health Affairs, 28(5), 1253–1255. https://doi.org/10.1377/hlthaff.28.5.1253
- Cinca, C. S., Molinero, C. M., & Queiroz, A. B. (2001). An approach to the measurement of intangible assets in public sector using scaling techniques. Discussion papers in Accounting and Finance, AF01-4, University of Southampton.
- Ciprian, G. G., Valentin, R., Madalina, A., & Lucia, M. (2012). From visible to hidden intangible assets. Procedia – Social and Behavioural Sciences, 62, 682–688. https://doi.org/10.1016/J.SBSPRO.2012.09.116
- Clark, J. M. (1921). The social control of business. Chicago University Press.
- Claxton, K., Palmer, S., Spackman, E., Bojke, L., & Longworth, L. (2012). Informing a decision framework for when NICE should recommend the use of health technologies only in the context of an appropriately designed programme of evidence development. Health Technology Assessment, 16(46), 1-323. https://doi.org/10.3310/hta16460
- Colwell, R. J., & Davis, E. P. (1992). Output and productivity in banking, Scandinavian Journal of Economics, 94, 111–129. https://doi.org/10.2307/3440252
- Corrado, C., Haskel, J., & Jona-Lasinio, C. (2015, April 16–17). Public intangibles: The public sector and economic growth in the SNA [Paper presented at the IARIW-OECD Special Conference “W(h) ither the SNA?”, Paris, France. http://old.iariw.org/papers/2015/corradoetal.pdf
- Corrado, C., Haskel, J., Jona-Lasinio, C., & Iommi, M. (2013). Innovation and intangible investment in Europe, Japan, and the United States. Oxford Review of Economic Policy, 29(2), 261–286. https://www.jstor.org/stable/23607143
- Cowen, T. (1996). Why I do not believe in the cost-disease. Comment on Baumol. Journal of Cultural Economics, 20(3), 207-214. https://www.jstor.org/stable/41811149
- Cowen, T., & Grier, R. (1966). Do artists suffer from a cost-disease? Rationality and Society, 8(1), 5–24. https://doi.org/10.1177/104346396008001001
- Coyle, D. (2014) GDP: A brief but affectionate history. Princeton University Press.
- Cramer, T., van der Duin, P., & Heselmans, C. (2016). Trend analysis. In P. van der Duin (ed.), Foresight in organizations: Methods and tools (pp. 40–58). Routledge.
- Davies, R. B., & Guillin, A. (2014) How far away is an intangible? Services FDI and distance. The World Economy, 37(12), 1731–1750. https://doi.org/10.1111/twec.12142
- Dayal McCluskey, P. (2016, January 3). Health expenses surging in Mass. The Boston Globe . https://www.bostonglobe.com/business/2016/01/03/health-care-costs-rising-faster/WUfquz4gBEjncURDm20b6L/story.html
- Dewey, J. (1930). What I believe. In J. Dewey (ed.), The collected works of John Dewey: The later works, 1925-1953 (Vol. 5, pp. 267–278). Southern Illinois University Press.
- Dong, Z., & Phillips, M. R. (2008). Evolution of China’s health-care system. The Lancet, 372(9651), 1715–1716. https://doi.org/10.1016/s0140-6736(08)61351-3
- Easterly, W. (2002). The elusive quest for growth: Economist’s adventures in the tropics. MIT Press.
- Fan, Y. W., & Ku, E. (2010). Customer focus, service process fit and customer relationship management profitability: The effect of knowledge sharing. Service Industries Journal, 30(2), 203–223. https://doi.org/10.1080/02642060802120141
- Ferris, J. S., & West, E. G. (1996). The cost disease and government growth: Qualifications to Baumol. Public Choice, 89(1–2), 35–52. https://www.jstor.org/stable/30024147
- Fogel, R. (1999). Catching up with the economy, American Economic Review, 89(1), 1–21. https://www.jstor.org/stable/i300825
- Gaertner, G. H., & Ramnarayan, S. (1983). Organizational effectiveness, an alternative perspective. Academy of Management Review, 8(1), 97–107. https://doi.org/10.2307/257172
- Galbraith, J. K. (1994). World economy since the wars: A personal view. Houghton Mifflin.
- George, B. (2003) Authentic leadership. Rediscovering the secrets to creating lasting value. John Wiley & Sons.
- Gershuny, J., & Miles, I. (1983). The new service economy: The transformation of employment in industrial societies. Praeger Publishers. Gustafsson, A., Högström, C., Radnor, Z., Friman, M.,
- Heinonen, K., Jaakkola, E., & Mele, C. (2016). Developing service research – paving the way to trans-disciplinary research. Journal of Service Management, 27(1), 9–20. https://doi.org/10.1108/JOSM-03-2015-0098
- Hartwig, J., & Krämer, H. M. (2022). Baumol’s cost disease in times of rising income inequality. In L. Fiorito, S. Scheall, & C. E. Suprinyak (eds.), Research in the history of economic thought and methodology: Including a symposium on the work of William J. Baumol: Heterodox inspirations and neoclassical models (Vol. 40B, pp. 27–48). Emerald Publishing Limited.
- Haskel, J., & Westlake, S. (2018). Capitalism without capital: The rise of the intangible economy. Princeton University Press.
- Hickman, L. A. (1992). John Dewey’s pragmatic technology. Indiana University Press.
- Holder, A. (1998). Developing the public sector balance sheet. Economic Trends, 540, 1–10.
- Hughes, B. B., Kuhn, R., Peterson, C. M., Rothman, D. S., & Solorzano, J. R. (2011). Improving global health: Patterns of potential human progress. Paradigm.
- Jansson, J. O. (2013). The economics of services – micro-foundations, development and policy. E. Elgar.
- Johnson, D. R., Bruininks, R. H., Martha, L., & Thurlow, M. L. (1987). Meeting the challenge of transition service planning through improved interagency cooperation. Exceptional Children, 53(6), 522–530.
- Kaivo-oja, J. (1995). Työntekijä tehokkaan tuotannon inhimillisenä resurssina kunnassa. X - tehokkuusteorian näkökulma . Kunnallistieteellinen aikakauskirja, 22(3), 187–200. https://kansalliskirjasto.finna.fi/Record/arto.013709774
- Kessler, D. (1991). A comment on technological imperatives, productivity and insurance costs. The Geneva Papers on Risk and Insurance, 16, 170–172. https://doi.org/10.1057/gpp.1991.14
- Kinder, T. (2000). A sociotechnical approach to the innovation of a network technology in the public sector – the introduction of smart homes in West Lothian. European Journal of Innovation Management, 3(2), 72–90. https://doi.org/10.1108/14601060010322284
- Kinder, T. (2010). E-government service innovation in the Scottish criminal justice information system. Financial Accountability & Management, 26(1), 21–41. https://doi.org/10.1111/j.1468-0408.2009.00489.x
- Kinder, T., & Burgoyne, T. (2013). Information processing and the challenges facing lean healthcare. Financial Accountability and Management, 29(3), 271–290. https://doi.org/10.1111/faam.12016
- Kinder, T., Klaes, M., & Molina, A. (1999). Sociotechnical alignment in the build-up of a telemedicine constituency in Scotland. Science and Public Policy, 26(6), 415–435. https://doi.org/10.3152/147154399781782185
- Kotler, P. (1984). Marketing management: Analysis, planning and control. Prentice Hall.
- Krueger, A. B. (2001). An interview with William J Baumol. Journal of Economic Perspectives, 15(3), 211–231. https://doi.org/10.1257/jep.15.3.211
- Laitinen, I., Kinder, T., & Stenvall, J. (2018). Local public service productivity and performance measurement. International Journal of Knowledge-Based Development, 9(1), 49–75. https://doi.org/10.1504/IJKBD.2018.10011607
- Last, A.-K., & Wetzel, H. (2010). Baumol’s cost disease, efficiency, and productivity in the performing arts: An analysis of German public theatres (University of Lüneburg Working Paper Series in Economics, No. 173). University of Lüneburg.
- Leibenstein, H. (1966). Allocative efficiency and X-efficiency. Oxford University Press.
- Lev, B. & Gu, F. (2016). The end of accounting and the path forward for investors and managers. Wiley.
- Liu, Y., Rao, K., Wu, J. & Gakidou, E. (2008). China’s health system performance. The Lancet, 372, 1914–1923. https://doi.org/10.1016/S0140-6736(08)61362-8
- Mariani, L., & Cavenago, D. (2013). Redesigning welfare services for policies effectiveness: The non-profit organisations (NPOs) perspective. Public Management Review, 15(7), 1011–1039. https://doi.org/10.1080/14719037.2012.758307
- McGuire, L. (2012). Slippery concepts in context. Public Management Review, 14(4), 541–555. https://doi.org/10.1080/14719037.2011.649975
- Mitchell, R. C., & Carson, R. T. (1989). Using surveys to value public goods: The contingent valuation method. Resources for the Future.
- Mouzas, S. (2006). Efficiency versus effectiveness in business networks. Journal of Business Research, 59(10–11), 1124-1132. https://doi.org/10.1016/j.jbusres.2006.09.018
- Mulcahy, A. W., Schwam, D., & Lovejoy, S. L. (2024). International prescription drug price comparisons: Estimates using 2022 data. RAND Health Quarterly, 11(3), 5. https://www.rand.org/pubs/research_reports/RRA788-3.html
- Newhouse, J. P. (1992). Medical care costs: How much welfare loss? Journal of Economic Perspectives, 6(3), 3–21. https://www.jstor.org/stable/2138297
- Nordhaus, W. D. (2008). Baumol’s diseases: A macroeconomic perspective. Journal of Macroeconomics, 8(1), 1–39. https://www.degruyter.com/document/doi/10.2202/1935-1690.1382/html
- OECD (2023). 9B Sheet. Balance sheets for non-financial assets. NS13: General government. Database. OECD.
- Osborne, S., Bond, S., Dutton, M., & Honore, E. (2012). The opportunities and challenges of the changing public services landscape for the third sector in Scotland. A longitudinal study year one report: Baseline findings. Scottish Government.
- Osborne, S. P. (2017). From public service-dominant logic to public service logic: Are public service organisations capable of co-production and value co-creation? Public Management Review, 20(2), 225–231. https://doi.org/10.1080/14719037.2017.1350461
- Osborne, S. P., Radnor, Z., & Strokosch, K. (2016). Co-production and the co-creation of value in public services: A suitable case for treatment? Public Management Review, 18(5), 639–653. https://doi.org/10.1080/14719037.2015.1111927
- Osborne, S. P., Radnor, Z., Kinder, T., Vidal, I., & Jenei, G. (2015). The SERVICE framework: A public-service-dominant approach to sustainable public services. British Journal of Management, 26(3), 424–438. https://doi.org/10.1111/1467-8551.12094
- Osborne, S. P., Radnor, Z., Vidal, I., & Kinder, T. (2014). A sustainable business model for public service organisations? Public Management Review, 15(2), 165–172. https://doi.org/10.1080/14719037.2013.872435
- Ostrom, A. L., Parasuraman, A., Bowen, D., Patrício, L., & Voss, C.A. (2015). Service research priorities in a rapidly changing context. Journal of Service Research, 18(2), 127–159. https://doi.org/10.1177/1094670515576315
- Oulton, N. (2001). Must the growth rate decline? Baumol’s unbalanced growth revisited. Oxford Economic Papers, 53(4), 605–627. https://doi.org/10.1093/oep/53.4.605
- Pascale, R. T., & Athos, A. (1981). The art of Japanese management. Applications for American executives. Simon and Schuster.
- Pine, B. J., & Gilmore, J.H. (1999). The experience economy. Harvard Business School Press. Radnor, Z., & Osborne, S. P. (2013). Lean: A failed theory for public services. Public Management Review, 15(2), 265–287. https://doi.org/10.1080/14719037.2012.748820
- Radnor, Z., Osborne, S. P., Kinder, T., & Mutton, J. (2014). Operationalizing co-production in public services delivery: The contribution of service blueprinting, Public Management Review, 16(3), 402–423. https://doi.org/10.1080/14719037.2013.848923
- Raynor, M. E. (1998). That vision thing: Do we need it? Long Range Planning, 31(3), 368–376. https://doi.org/10.1016/S0024-6301(98)80004-6
- Robinson, J. (1969). Macroeconomics of unbalanced growth: A belated comment. American Economic Review, 59(4), 632.
- Rubalcaba, L, & Kox, H. (2007). Business services in European economic growth. Macmillan.
- Sassen, S, (2006). Cities in a world economy. Pine Forge Press.
- Scitovsky, T. (1976). The joyless economy: An inquiry into human satisfaction and consumer dissatisfaction. Oxford University Press.
- Shostack, G. (1977). Breaking free from product marketing. Journal of Marketing, 41(2), 73–80. https://doi.org/10.2307/1250637
- Sparviero, S., & Preston, P. (2010). Creativity and the positive reading of Baumol cost disease. The Service Industries Journal, 30(11), 1903–1917. https://doi.org/10.1080/02642060802627541
- Stamp, M. E. (2014). Are the Woolf reforms an antidote for the cost disease. Penn Law: Legal Scholarship Repository, 22, 349–374. https://scholarship.law.upenn.edu/jil/vol22/iss2/4
- Standfield, K. (2002). Intangible management. Tools for solving the accounting and management crisis. Academic Press.
- Standing, G. (2016). The corruption of capitalism: Why rentiers thrive and work does not pay. Biteback.
- Stenvall, J. (2017). Kokeilut rubiikin kuutioina? Kokeilujen ja kokeilukulttuurin arviointi julkishallinnossa. Kuntaliitton acta-sarja.
- Towse, R. (2005). Alan Peacock and cultural economics. The Economic Journal, 115(504), F262–F276. https://doi.org/10.1111/j.1468-0297.2005.01005.x
- Triplett, J. E., & Bosworth, B. P. (2003). Productivity measurement issues in service industries: ‘Baumol’s Disease” has been cured. Economic Policy Review, 9(3), 23–33.
- Van der Gaag, J., & Štimac, V. (2008). Towards a new paradigm for healthcare sector. Amsterdam Institute for International Development.
- Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68(1), 1–17. https://doi.org/10.1509/jmkg.68.1.1.24036
- Vargo, S. L., & Lusch, R.F., (2007). Service-dominant logic: Continuing the evolution. Journal of Academic Marketing, 36, 1–10. https://doi.org/10.1007/s11747-007-0069-6
- Vargo, S. L., & Lusch, R.F. (2017). Service-dominant logic 2025. International Journal of Research in Marketing, 34(1), 46–67. https://doi.org/10.1016/j.ijresmar.2016.11.001
- Vargo, S. L., Maglio, P. P., & Akaka, M. A. (2008). On value and value co-creation: A service systems and service logic perspective. European Management Journal, 26(3), 145–152. https://doi.org/10.1016/j.emj.2008.04.003
- Vejlgaard, H. (2008). The anatomy of a trend. McGraw Hill.
- Virtanen, P., & Stenvall, J. (2017). Intelligent health policy: Theory, concept and practice. Springer.
- Vuorensyrjä, M. (2013). Work and labour in slow-progressive sectors of the economy. Nordic Journal of Working Life Studies, 3, 95–120. https://doi.org/10.19154/njwls.v3i1.2522
- Walker, R. A. (2004). Is there a service economy? The changing capitalist division of labour. In T. J. Barnes, J. Peck, E. Sheppard, & A. Tickell (eds.), Reading economic geography (pp. 138–149). Blackwell Publishing.
- Wanless, D. (2002). Securing our future health care: Taking a long-term view. Final report. HM Treasury
- World Bank (2023). Health expenditure per capita (current US$). https://data.worldbank.org/indicator/SH.XPD.CHEX.PC.CD
- Winters, J.A. (2011). Oligarchy. Cambridge University Press.
- Yousefi, M., Assari Arant, A., Sahabi, B., Kazemnejad, A. & Fazaeli, S. (2014). Household health costs: Direct, indirect and intangible. Iranian Journal of Public Health, 43(2), 202–209. https://applications.emro.who.int/imemrf/Iran_J_Public_Health/Iran_J_Public_Health_2014_43_2_202_209.pdf