Have a personal or library account? Click to login
Village-Based Tourism Performance: Tourist Satisfaction and Revisit Intention Cover

Village-Based Tourism Performance: Tourist Satisfaction and Revisit Intention

Open Access
|Jun 2022

References

  1. 1. Moswete N., Thapa B., Lacey G. (2009). Village based tourism and community participation: a case study of the Matsheng villages in southwest Botswana. In J. Saarinen, F. Becker, H. Manwa, D. Wilson (eds), Sustainable tourism in Southern Africa: local communities and natural resources in transition (pp. 189-209). Cambridge Scholars Publications.
  2. 2. Gao J., Wu B. (2017). Revitalizing traditional villages through rural tourism: A case study of Yuanjia Village, Shaanxi Province, China. Tourism Management 63, 223-233. DOI: 10.1016/j.tourman.2017.04.003
  3. 3. Guo Z., Sun L. (2016). The planning, development and management of tourism: The case of Dangjia, an ancient village in China. Tourism Management 56, 52-62. DOI: 10.1016/j.tourman.2016.03.017
  4. 4. Sastrawan I.G.A., Paturusi S.A., Arida N.S. (2017). Evaluation of the potential development of “Ancient Track One” with the CIPP model in Bedulu and Buruan tourism village, Gianyar Regency. Jurnal Master Pariwisata (JUMPA) 4(1), 105-119. DOI: 10.24843/jumpa.2017.v04.i02.p10
  5. 5. Xu H., Huang X., Zhang Q. (2018). Tourism development and local borders in ancient villages in China. Journal of Destination Marketing and Management 9, 330-339. DOI: 10.1016/j.jdmm.2018.03.007
  6. 6. Fishbein M., Ajzen I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Addison-Wesley.
  7. 7. Kim J., Ritchie J.R.B., Tung V.W.S. (2010). The effect of memorable experience on behavioral intentions in tourism: a structural equation modeling approach. Tourism Analysis 15, 637-648. DOI: 10.3727/108354210X12904412049776
  8. 8. Mey L.P. (2010). Service quality, visitor satisfaction and behavioural intentions: pilot study at a museum in Malaysia. Journal of Global Business and Economics 1(1), 226-240.
  9. 9. Sharma P., Nayak J.K. (2018). Testing the role of tourists’ emotional experiences in predicting destination image, satisfaction, and behavioral intentions: A case of wellness tourism. Tourism Management Perspectives 28, 41-52. DOI: 10.1016/j.tmp.2018.07.004
  10. 10. Su L., Hsu M.K. (2013). Service fairness, consumption emotions, satisfaction, and behabvioral intentions: the experiences of Chinese heritage tourists. Journal of Travel & Tourism Marketing 30(8), 786-805. DOI: 10.1080/10548408.2013.835228
  11. 11. Abbasi G.A., Kumaravelu J., Goh Y.N., Dara Singh K.S. (2021). Understanding the intention to revisit a destination by expanding the theory of planned behaviour (TPB). Spanish Journal of Marketing - ESIC, ahead-of-print. DOI: 10.1108/sjme-12-2019-0109
  12. 12. Brida J.G., Meleddu M., Pulina M. (2012). Factors influencing the intention to revisit a cultural attraction: The case study of the Museum of Modern and Contemporary Art in Rovereto. Journal of Cultural Heritage 13(2), 167-174. DOI: 10.1016/j.culher.2011.08.003
  13. 13. Cakici A.C., Akgunduz Y., Yildirim O. (2019). The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention. Tourism Review 74(3), 443-462. DOI: 10.1108/TR-02-2018-0025
  14. 14. Elfiondri, Zaitul, Pratimaratri U., Kartika D., Amril O. (2019). Indigenous tradition based-tourism development: Foreign tourists’ memorable tourism experience in Mentawai, Indonesia. Humanities and Social Sciences Reviews 7(6). DOI: 10.18510/hssr.2019.7665
  15. 15. Elfiondri, Zaitul, Rina N. (2021). Tradition, cultural contact and English for tourism: the case of Mentawai, Indonesia. Heliyon 7(6), e07322. DOI: 10.1016/j.heliyon.2021.e07322824337834222690
  16. 16. Mannan M., Chowdhury N., Sarker P., Amir R. (2019). Modeling customer satisfaction and revisit intention in Bangladeshi dining restaurants. Journal of Modelling in Management 14(4), 922-947. DOI: 10.1108/JM2-12-2017-0135
  17. 17. Ramkissoon H., Uysal M.S. (2011). The effects of perceived authenticity, information search behaviour, motivation and destination imagery on cultural behavioural intentions of tourists. Current Issues in Tourism 14(6), 537-562. DOI: 10.1080/13683500.2010.493607
  18. 18. Shahijan M.K., Rezaei S., Amin M. (2018). Qualities of effective cruise marketing strategy: Cruisers’ experience, service convenience, values, satisfaction and revisit intention. International Journal of Quality and Reliability Management 35(10), 2304-2327. DOI: 10.1108/IJQRM-07-2017-0135
  19. 19. Stylos N., Vassiliadis C.A., Bellou V., Andronikidis A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management 53, 40-60. DOI: 10.1016/j.tour-man.2015.09.006
  20. 20. Yong C.K., Siang D.O.C., Lok T.Y., Kuan W.Y. (2013). Factors influencing dining experience on customer satisfaction and revisit intention among undergraduates towards fast food restaurants. Unpublished first degree project. UTAR.
  21. 21. Oliver R.L. (1980). A congitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research 17(4), 460-469.10.1177/002224378001700405
  22. 22. Loi L.T.I., So A.S.I., Lo I.S., Fong L.H.N. (2017). Does the quality of tourist shuttles influence revisit intention through destination image and satisfaction? The case of Macao. Journal of Hospitality and Tourism Management 32, 115-123. DOI: 10.1016/j.jhtm.2017.06.002
  23. 23. Hasan M.K., Abdullah S.K., Lew T.Y., Islam M.F. (2019). The antecedents of tourist attitudes to revisit and revisit intentions for coastal tourism. International Journal of Culture, Tourism, and Hospitality Research 13(2), 218-234. DOI: 10.1108/IJCTHR-11-2018-0151
  24. 24. Bianchi C., Milberg S., Cúneo A. (2017). Understanding travelers’ intentions to visit a short versus long-haul emerging vacation destination: The case of Chile. Tourism Management 59, 312-324. DOI: 10.1016/j.tourman.2016.08.013
  25. 25. Ajzen I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Proccess 50(2), 179-211. DOI: 10.1016/0749-5978(91)90020-T
  26. 26. Yin E., Chew T., Jahari S.A. (2014). Destination image as a mediator between perceived risks and revisit intention: A case of post-disaster Japan. Tourism Management 40, 382-393. DOI: 10.1016/j.tourman.2013.07.008
  27. 27. Kotler P., Haider D.H., Rein Y. (1993). Marketing places: Attracting investment, industry and tourism to cities, states and nations. The Free Press.
  28. 28. Crompton J.L. (1979). An assessment of the image of Mexico as vacation destination and the influence of geographical location upon that image. Journal of Travel Research 17(4), 18-23.10.1177/004728757901700404
  29. 29. Wang C., Hsu M.K., Hsu M.K. (2010). The relationships of destination image, satisfaction, and behavioral intentions: An integrated model. Journal of Travel & Tourism Marketing 27(8), 829-843. DOI: 10.1080/10548408.2010.527249
  30. 30. Assaker G., Vinzi V.E., O’Connor P. (2011). Examining the effect of novelty seeking, satisfaction, and destination image on tourists’ return pattern: A two factor, non-linear latent growth model. Tourism Management 32(4), 890-901. DOI: 10.1016/j.tourman.2010.08.004
  31. 31. Campón-Cerro A.M., Hernández-Mogollón J.M., Alves H. (2017). Sustainable improvement of competitiveness in rural tourism destinations: The quest for tourist loyalty in Spain. Journal of Destination Marketing and Management 6(3), 252-266. DOI: 10.1016/j.jdmm.2016.04.005
  32. 32. Parasuraman A. (1997). Reflections on gaining competitive advantage through customer value. Journal of the Academy of Marketing Science 25(2), 154-161. DOI: 10.1007/BF02894351
  33. 33. Oliver R.L. (1997). Satisfaction: A behavioral perspective on the consumer. McGraw-Hill.
  34. 34. Fuentes-Blasco M., Moliner-Velázquez B., Gil-Saura I. (2014). Effect of customer heterogeneity on the relationship satisfaction - loyalty. Revista Espanola de Investigacion En Marketing ESIC 18(2), 78-92. DOI: 10.1016/j.reimke.2014.06.002
  35. 35. Prayag G. (2009). Tourists’ evaluations of destination image, satisfaction, and the future behavioral intentions-the case of Mauritius. Journal of Travel & Tourism Marketing 26(8), 836-853. DOI: 10.1080/10548400903358729
  36. 36. Albaity M., Bani S. (2017). Novelty seeking, image, and loyalty - The mediating role of satisfaction and moderating role of length of stay: International tourists’ perspective. Tourism Management Perspectives 23, 30-37. DOI: 10.1016/j.tmp.2017.04.001
  37. 37. Rajaguru R. (2016). Role of value for money and service quality on behavioural intention: A study of full service and low-cost airlines. Journal of Air Transport Management 53, 114-122. DOI: 10.1016/j.jairtraman.2016.02.008
  38. 38. Hair J.F., Hult G.T.M., Ringle C.M., Sarstedt M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM). SAGE Publication.
  39. 39. Vinzi V.E., Chin W.W., Henseler J., Wang H. (2010). Handbook of partial least square: concepts, methods and applications. Springer. DOI: 10.1007/978-3-540-32827-8
  40. 40. Fornell C., Larcker D.F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research 18(3), 382. DOI: 10.2307/3150980
  41. 41. Tabacknick B.G., Fidell L.S. (1996). Using multivariate statistic. Harbour Collings Collars Publishers.
  42. 42. Bagozzi R.P. (2010). Structural equation models are modelling tools with many ambiguities: Comments acknowledging the need for caution and humility in their use. Journal of Consumer Psychology 20(2), 208-214. DOI: 10.1016/j.jcps.2010.03.001
  43. 43. Iacobucci D. (2010). Structural equations modeling: Fit Indices, sample size, and advanced topics. Journal of Consumer Psychology 20(1), 90-98. DOI: 10.1016/j.jcps.2009.09.003
  44. 44. Hulland J. (1999). Use of partial least square (PLS) in strategic management research: a review of four recent studies. Strategic Management Journal 20, 195-204.10.1002/(SICI)1097-0266(199902)20:2<195::AID-SMJ13>3.0.CO;2-7
  45. 45. Bagozzi R.R., Yi Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science 16(1), 74-94.10.1007/BF02723327
  46. 46. Henseler J. (2010). On the convergence of the partial least squares path modeling algorithm. Computational Statistics 25(1), 107-120. DOI: 10.1007/s00180-009-0164-x
  47. 47. Chin W. (2010). How to write up and report PLS analyses. In V. Vinzi, W. Chin, J. Henseler, H. Wang (eds), Handbook of partial least squares: Concepts, methods and applications (pp. 655-690). Springer.
  48. 48. Henseler J., Ringle C.M., Sarstedt M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science 43, 115-135. DOI: 10.1007/s11747-014-0403-8
  49. 49. Hair J.F., William C., Babin B.J., Anderson R.E. (2014). Multivariate data analysis. Pearson Education Limited.
  50. 50. Zhao X., Lynch J.G., Chen Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of Consumer Research 37(2), 197-206. DOI: 10.1086/651257
DOI: https://doi.org/10.2478/pjst-2022-0013 | Journal eISSN: 2082-8799 | Journal ISSN: 1899-1998
Language: English
Page range: 36 - 43
Submitted on: Nov 13, 2021
|
Accepted on: Feb 16, 2022
|
Published on: Jun 27, 2022
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2022 Zaitul Zaitul, Desi Ilona, Neva Novianti, published by University of Physical Education in Warsaw
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.