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Islamic Banking and Loyalty: Service Quality, Intimacy or Religious Driven? Cover

Islamic Banking and Loyalty: Service Quality, Intimacy or Religious Driven?

Studies in Business and Economics
Volume 17 (2022): Issue 2 (August 2022)
By: Rizaldi Yusfiarto,  Septy Setia Nugraha,  Dwi Santosa Pambudi and  Galuh Tri Pambekti  
Open Access
|Oct 2022
Authors

Authors

Rizaldi Yusfiarto

Sharia Finance Management Department, UIN Sunan Kalijaga, Yogyakarta, Indonesia

Septy Setia Nugraha

Graduated from Master Management Department, Diponegoro University, Indonesia

Dwi Santosa Pambudi

Sharia Banking Department, Ahmad Dahlan University, Indonesia

Galuh Tri Pambekti

Sharia Accounting Department, UIN Sunan Kalijaga, Yogyakarta, Indonesia
DOI: https://doi.org/10.2478/sbe-2022-0040 | Journal eISSN: 2344-5416 | Journal ISSN: 1842-4120
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Language: English
Page range: 300 - 318
Published on: Oct 8, 2022
Published by: Lucian Blaga University of Sibiu
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year
Keywords:
customer loyalty,
customer satisfaction,
service quality (PAKSERV),
customer intimacy,
and customer religiosity
Related subjects:
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment,
Management, organization, corporate governance,
Business development, change management, cooperation,
Entrepreneurship

© 2022 Rizaldi Yusfiarto, Septy Setia Nugraha, Dwi Santosa Pambudi, Galuh Tri Pambekti, published by Lucian Blaga University of Sibiu
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 17 (2022): Issue 2 (August 2022)
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