Figure 1
Cross-sectional Survey Administered in the Dominican Republic.
Table 1
Patient Demographics.*
| Number (%) | |||
|---|---|---|---|
| Male | Female | Total | |
| 37 (32%) | 80 (68%) | 117 (100%) | |
| Age | |||
| 18–24 | 0 (0%) | 4 (3%) | 4 (3%) |
| 25–44 | 3 (2%) | 15 (13%) | 18 (15%) |
| 45–64 | 16 (14%) | 31 (26%) | 47 (40%) |
| 65+ | 18 (15%) | 30 (26%) | 48 (41%) |
| Patient Status | |||
| New Patient | 2 (2%) | 20 (17%) | 22 (19%) |
| Returning Patient | 35 (30%) | 60 (51%) | 95 (81%) |
| Education Level | |||
| None | 6 (5%) | 12 (10%) | 18 (15%) |
| Primary (1–6) | 16 (14%) | 30 (26%) | 46 (40%) |
| Intermediate (7–8) | 6 (5%) | 11 (9%) | 17 (14%) |
| High (9–12) | 6 (5%) | 16 (14%) | 22 (19%) |
| Some College | 2 (2%) | 7 (6%) | 9 (8%) |
| College Degree | 0 (0%) | 2 (2%) | 2 (2%) |
| Graduate Degree | 1 (1%) | 2 (2%) | 3 (3%) |
[i] * Percentages represented out of N = 117.
Figure 2
Perceived Efficiency of Clinic Wait Time.
Table 2
Perceived Efficiency of Clinic Wait Time.*
| Wait time perceptions | Frequency (%) | ||
|---|---|---|---|
| Longer | As Expected | Shorter | |
| Age | |||
| 18–24 | 4 (3%) | 0 (0%) | 0 (0%) |
| 25–44 | 10 (9%) | 5 (4%) | 3 (3%) |
| 45–64 | 16 (14%) | 20 (17%) | 11 (9%) |
| 65+ | 18 (15%) | 19 (16%) | 11 (9%) |
| Total | 48 (41%) | 44 (38%) | 25 (21%) |
| Patient status | |||
| New patient | 10 (9%) | 4 (3%) | 8 (7%) |
| Returning patient | 38 (32%) | 40 (34%) | 17 (15%) |
| Longer than expected station wait time? | Yes | No | |
| 42 (36%) | 75 (64%) | ||
| Which station took longer? | Triage | Consultorio | Pharmacy |
| 19 (16%) | 22 (19%) | 3 (3%) | |
[i] * Percentages represented out of N = 117.
Table 3
Survey Responses Regarding Provider Communication.*
| Frequency (%) | |||||
|---|---|---|---|---|---|
| Did your physician take the time to listen to you? | Strongly Disagree | Disagree | Disagree More or Less | Agree | Strongly Agree |
| 1 (1%) | 1 (1%) | 2 (2%) | 41 (35%) | 72 (62%) | |
| How well did you understand your doctor/interpreter? | Very well | So so | Not very well | ||
| No Education | 17 (15%) | 1 (1%) | 0 (0%) | ||
| Primary | 43 (38%) | 3 (3%) | 0 (0%) | ||
| Intermediate | 15 (13%) | 2 (2%) | 0 (0%) | ||
| High School | 20 (17%) | 2 (2%) | 0 (0%) | ||
| Some College | 9 (8%) | 0 (0%) | 0 (0%) | ||
| College Degree | 2 (2%) | 0 (0%) | 0 (0%) | ||
| Graduate Degree | 3 (3%) | 0 (0%) | 0 (0%) | ||
| Total | 109 (93%) | 8 (7%) | 0 (0%) | ||
| Were there any issues that the doctor/team did not address today | Yes | No | |||
| 9 (8%) | 108 (92%) | ||||
[i] * Percentages represented out of N = 117.
Figure 3
Responses to survey question “What do you value most about this clinic?”*
* Numbers add to more than 117 because respondents were able to choose more than one option.
Table 4
Survey Responses Regarding Quality and Community Impact.*
| Frequency (%) | |||
|---|---|---|---|
| How does this clinic compare to your regular doctor’s office? | Better | Same | Worse |
| 82 (70%) | 34 (29%) | 1 (1%) | |
| Have you deferred local care waiting for this clinic? | Yes | No | |
| 57 (49%) | 60 (51%) | ||
[i] * Percentages represented out of N = 117.
Figure 4
Representation of Medication Quiz Scores within Age Groups.
Table 5
Survey Responses Regarding Meeting Patient Needs: Following Instructions and Medication Quiz Score (stratified by age, education, and patient status).*
| Frequency (%) | |||||||
|---|---|---|---|---|---|---|---|
| How many of the instructions given to you can you follow? | All | Most | None | ||||
| 88 (75%) | 28 (24%) | 1 (1%) | |||||
| Average medication quiz score | |||||||
| 18–24 | 24–44 | 45–64 | 65+ | All | |||
| Average score based on age | 100% | 88.42% | 95.08% | 79.48% | 91% | ||
| # of respondents in each age group scoring 100% | 4 (3%) | 14 (12%) | 39 (33%) | 29 (25%) | 86 (74%) | ||
| Average score based on education level | No Education | Primary | Intermediate | High School | Some College | College Degree | Graduate Degree |
| 90% | 90% | 86% | 92% | 98% | 100% | 100% | |
| Average Score Based on Patient Status | New Patient | Returning Patient | |||||
| 82.28% | 92.82% | ||||||
[i] * Percentages represented out of N = 117.