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Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire Cover

Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire

Open Access
|Jun 2016

Figures & Tables

Table 1

Baseline data for all clusters.

MeasurementCLUSTER 2 (DIABETES) InterventionCLUSTER 5 (COPD) InterventionCLUSTER 7 (CHF) InterventionCLUSTER 8 (PM/ICD) Intervention
Sample size (n)1631801401635
Average age (years)73757972
Men (gender)90 (55%)125 (70%)85 (61%)1133 (70%)
Female (gender)73 (45%)55 (30%)55 (39%)497 (30%)
Education
No formal schooling3 (2%)1 (1%)0 (0%)6 (0%)
Less than primary school8 (5%)16 (9%)15 (11%)145 (9%)
Primary school106 (65%)96 (53%)76 (54%)703 (43%)
Secondary school28 (17%)34 (19%)17 (12%)354 (22%)
High school15 (9%)24 (13%)24 (17%)302 (18%)
College/University3 (2%)8 (4%)6 (4%)96 (6%)
Post graduate degree0 (0%)0 (0%)1 (1%)16 (1%)
Missing answer0 (0%)1 (1%)1 (1%)13 (1%)
Is there at least an adult that lives with you?
Yes142 (87%)153 (85%)112 (80%)1444 (88%)
No20 (12%)26 (14%)28 (20%)158 (10%)
Missing answer1 (1%)1 (1%)0 (0%)33 (2%)
Is there anyone who assists you at home?
No99 (61%)63 (35%)61 (44%)1173 (72%)
Relative62 (38%)105 (58%)62 (44%)398 (24%)
Caregiver1 (1%)8 (4%)11 (8%)42 (3%)
Private nurse0 (0%)0 (0%)0 (0%)0 (0%)
Integrated Home Care0 (0%)0 (0%)1 (1%)1 (0%)
Other1 (1%)1 (1%)5 (4%)14 (1%)
Missing answer0 (0%)3 (2%)0 (0%)7 (1%)
Table 2

SUTAQ results for clusters 2, 5, 7 at 3 and 12 months after the intervention and results for cluster 8 at 12 months. Two subscale, “Privacy and discomfort” and “Care personnel concerns”, have inverted scores thus a low value implies a positive view towards these aspects of telemonitoring.

CLUSTER 2 (DIABETES) N = 163 90.6% on targetCLUSTER 5 (COPD) N = 180 85.3% on targetCLUSTER 7 (CHF) N = 140 73.7% on targetCLUSTER 8 (PM/ICD) N = 1635, 87,4% on target
SubscaleIntervention after 3 monthsIntervention after 12 monthsP value (< 0.05)Intervention after 3 monthsIntervention after 12 monthsP value (< 0.05)Intervention after 3 monthsIntervention after 12 monthsP value (< 0.05)Intervention after 12 months
Median (interquartile range)Median (interquartile range)Median (interquartile range)Median (interquartile range)Median (interquartile range)Median (interquartile range)Median (interquartile range)
Enhanced care5.4 (5.2–5.8)5,8 (5,2–6)<0.0015.4 (4.8–5.8)5.6 (5–6)0.025.6 (5–5.85)5.8 (5.2–6)0.055.8 (5.4–6)
Increased accessibility5 (4.5–5.25)5 (4,75–5,5)<0.0015 (4–5.5)4.75 (4.25–5.25)0.265 (4.5–5.25)5 (4.45–5.5)0.375.5 (5–5.75)
Privacy and discomfort1 (1–1.25)1 (1–1,25)0.791 (1–1.25)1 (1–1.75)0.141.25 (1–2)1 (1–1.25)<0.0011 (1–1)
Care personnel concerns1 (1–1.66)1,66 (1–2,33)<0.0012 (1.33–2.66)2.33 (1.33–2.3)0.392 (1–2.66)1.66 (1–2.33)0.341 (1–1.33)
Kit as substitution3 (2.66–3.33)2,66 (2–3)<0.0012.66 (2–3.33)2.33 (2–3)0.202.66 (2.33–3)2.66 (2–3)0.502.33 (2–2.66)
Satisfaction6 (5.66–6)6 (5,66–6)0.915.66 (5.66–6)6 (5.66–6)0.016 (5.33–6)6 (5.66–6)0.056 (5.66–6)
Figure 1

SUTAQ results at 3 and 12 months for clusters 2, 5, 7.

Figure 2

SUTAQ results at 12 months for all clusters.

Table 3

Effects of explanatory variables on SUTAQ (significant coefficients).

BStandard error
CLUSTER 8 (PM/ICD)
Determinants of Enhanced care subscale at 12 months
Gender (Male)9,67E + 013,77E + 012.560.01
Determinants of Increased accessibility subscale at 12 months
Gender (Male)0.120.052.63<0.01
Low secondary education–0.200.09–2.240.02
High secondary education–0.270.09–2.92<0.01
Higher education–0.300.11–2.73<0.01
Determinants of Care personnel concerns subscale at 12 months
Age–0.0020.001–2.040.04
Determinants of Satisfaction subscale at 12 months
Gender (Male)0.090.032.71<0.01
CLUSTER 5 (COPD)
Determinants of Care personal concerns subscale at 12 months
Higher education0.870.382.250.02
DOI: https://doi.org/10.5334/ijic.2219 | Journal eISSN: 1568-4156
Language: English
Published on: Jun 1, 2016
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2016 Claudio Dario, Elena Luisotto, Enrico Dal Pozzo, Silvia Mancin, Vassilis Aletras, Stanton Newman, Lorenzo Gubian, Claudio Saccavini, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.