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Evaluation of an Organisational Intervention to Promote Integrated Working between Health Services and Care Homes in the Delivery of End-of-Life Care for People with Dementia: Understanding the Change Process Using a Social Identity Approach Cover

Evaluation of an Organisational Intervention to Promote Integrated Working between Health Services and Care Homes in the Delivery of End-of-Life Care for People with Dementia: Understanding the Change Process Using a Social Identity Approach

Open Access
|Jun 2016

Figures & Tables

Table 1

Appreciative Inquiry meeting dates and approximate length.

Care homeCH1CH5CH6
Meeting one25/01/2011 (01h10m)03/02/2011 (01h30m)19/01/2011 (01h10m)
Meeting two15/03/2011 (02h00m)24/03/2011 (01h45m)14/03/2011 (01h45m)
Meeting three28/06/2011 (02h10m)29/06/2011 (01h45m)20/06/2011 (01h10m)
Table 2

Components of the intervention.

ComponentsDescriptionPromptsPhase(s)
Appreciative conversations, AKA “Good Gossip”Participants are invited to recount “a successful story or positive memorable moment of working with others to provide end-of-life care for a resident dying with dementia”. Common attributes, values, skills and abilities identified around providing good end-of-life care are highlighted and discussed“What made the situation special? What was your contribution? How did you feel? How did others, either in the home or in the community help you?”Discover, Dream
Development of future directed statements, AKA Common “Vision” for the homeParticipants asked to imagine the care home 5 years on and their ideal for end-of-life care for people with dementia. Future-directed statements are also referred to as the participants’ common “Vision” for the care home. Participants encouraged to develop future-directed statements” into specific ideas for EOL innovationsWhat is different? What is going on in the home? Who is here? How have residents benefited?Dream, Design
Resident Death Reviews (RDR)An example of actual end-of-life practice within the home used to reflect on working practices and tease out the specifics of a potential innovation for end-of-life care. Review of events focused on the process of care, the alignment of strengths and the adjustment of practice (where necessary) that would help move towards the participants’ “Vision” for the care home.All participants Prompted to discuss the resident death from the point of view of (i) the primary care doctor and/or District Nurse (ii) the care home staff and finally from (iii) the resident and family point of view.Design
Table 3

Care home characteristics.*

Care HomeCH1CH5CH6
Provider typePrivate not for profitPrivatePrivate
Number of beds466757
Number of dementia places466757
LocationSuburbanRuralRural
BuildingLocal authorityConversionPurpose built

[i] *Source: CQC listings’ AQAA data and manager interviews.

Table 4

Characteristics of AI meeting participants.

Role (M/F)AttendanceProfessional qualifications Time since qualified (HCPs only)Time at post in CH/visiting CH Frequency of visits (HCPs only)Specialist Training Dementia CareSpecialist Training EOL Care
Care Home 1
Care Home Manager (F)All meetingsNVQ2, Btec NVQ4/Registered Manager’s award7 yearsBasic & intermediate Dementia Care Dementia Care Mapping Leadership in Dementia CareIn-house training with District Nurses
Deputy Manager (F)All meetingsNVQ2 NVQ3 Contuning Care Supervisory Management Course16 yearsCertificate in Dementia Care Intermediate DementiaIn-house training with District Nurses
General Practitioner (F)All MeetingsLekarz, DCH, MRCPG 19 years6 years/Once a week and on requestNoNo
District Nurse (M)1st meeting onlyRegistered Nurse 6 years6 years/1 to 2 visits per monthNoTrust-run palliative care course
Care Home 5
Care Home Manager (F)1st and 2nd meeting onlyNVQ4, RMA, AI, VI, PTLLSOver 4 yearsASET Level 2 – Various Dementia certificatesDeath, Dying & Bereavement
Deputy Manager (M)All MeetingsNVQ Level 3 Leadership in Management course15 monthsDementia level 2 award-currently working toward level 3EOL e-learning Training
General Practitioner (M)All MeetingsMBBS MRCP DRCOG MRCGP 10 years6 months/Once a fortnight and on requestRCGP-run Dementia Management CourseNo
District Nurse (F)1st meeting onlyRegistered Nurse 11 months11 months/1 or 2 visits per monthNoTrust-run training on syringe drivers & palliative care
Care Home 6
Care Home Manager (F)All MeetingsRegistered Managers award PETALS (Preparing to teach in the lifelong sectors) NVQ Levels 2, 3, 46 yearsCurrently completing Dip in Dementia Care Qualified Dementia instructorEOL training within NVQ
Deputy Manager (F)All MeetingsNVQ Levels 2&3 PETALS (Preparing to teach in the lifelong sectors) Currently completing NVQ Level 43 yearsLevel 2 Dementia trainingEOL training within NVQ
General Practitioner (M)All meetingsMBBS, MROGP, DFSRM, DRCOG 3 yearsJust under a year/On request onlyNoPalliative Care Course
District Nurse (F)All MeetingsRegistered Nurse 33 yearsOver 1 year/More than once a weekDementia Patient Course with end of life modulePalliative Care Degree
DOI: https://doi.org/10.5334/ijic.2426 | Journal eISSN: 1568-4156
Language: English
Published on: Jun 3, 2016
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2016 Sarah Amador, Claire Goodman, Elspeth Mathie, Caroline Nicholson, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.