
Can Organisational Culture of Teams Be a Lever for Integrating Care? An Exploratory Study
References
- Institute of Medicine.
Best care at lower cost: The path to continuously learning health care in America . Washington, DC; 2013. - Gittell, JH. Coordinating mechanisms in care provider groups: Relational coordination as a mediator and input uncertainty as a moderator of performance effects. Management Science, 2002; 48(11): 1408–1426. DOI: 10.1287/mnsc.48.11.1408.268
- Baker, LC, Bundorf, MK and Kessler, DP. Vertical integration: hospital ownership of physician practices is associated with higher prices and spending. Health Affairs, 2014; 33(5): 756–763. DOI: 10.1377/hlthaff.2013.1279
- Zazzali, JL, et al. Organizational culture and physician satisfaction with dimensions of group practice. Health services research, 2007; 42(3p1): 1150–1176. DOI: 10.1111/j.1475-6773.2006.00648.x
- Alidina, S, et al. Coordination within medical neighborhoods: Insights from the early experiences of Colorado patient-centered medical homes. Health care management review, 2016; 41(2): 101–112. DOI: 10.1097/HMR.0000000000000063
- Davies, HTO, et al. Exploring the relationship between senior management team culture and hospital performance. Medical care research and review, 2007; 64(1): 46–65. DOI: 10.1177/1077558706296240
- Davies, HTO, Nutley, SM and Mannion, R. Organisational culture and quality of health care. Quality in Health Care, 2000; 9(2): 111–119. DOI: 10.1136/qhc.9.2.111
- Schein, EH. How culture forms, develops, and changes, in Gaining control of the corporate culture. San Francisco: Jossey-Bass; 1985. 17–43.
- Scott, JT. et al. Healthcare performance and organisational culture. Oxford: Radcliffe Publishing; 2003.
- Scott, T, et al. Implementing culture change in health care: theory and practice. International Journal for Quality in Health Care, 2003; 15(2): 111–118. DOI: 10.1093/intqhc/mzg021
- Evans, J, et al. Organizational context and capabilities for integrating care: A framework for improvement. International journal of integrated care, 2016; 16(3). DOI: 10.5334/ijic.2416
- Ahgren, B and Axelsson, R. Determinants of integrated health care development: chains of care in Sweden. The International Journal of Health Planning and Management, 2007; 22(2): 145–157. DOI: 10.1002/hpm.870
- Bosch, M, et al. Organizational culture, team climate and diabetes care in small office-based practices. BMC health services research, 2008; 8(180). DOI: 10.1186/1472-6963-8-180
- Hann, M, et al. The association between culture, climate and quality of care in primary health care teams. Family Practice, 2007; 24(4): 323–329. DOI: 10.1093/fampra/cmm020
- Chatman, JA, et al. Parsing organizational culture: How the norm for adaptability influences the relationship between culture consensus and financial performance in high-technology firms. Journal of Organizational Behavior, 2014; 35(6): 785–808. DOI: 10.1002/job.1928
- Bosch, M, et al. Organizational culture, team climate, and quality management in an important patient safety issue: nosocomial pressure ulcers. Worldviews on Evidence-Based Nursing, 2011; 8(1): 4–14. DOI: 10.1111/j.1741-6787.2010.00187.x
- Singer, SJ, et al. Defining and measuring integrated patient care: promoting the next frontier in health care delivery. Medical Care Research and Review, 2011; 68(1): 112–127. DOI: 10.1177/1077558710371485
- Edmondson, AC and Harvey, J-F. Cross-boundary teaming for innovation: Integrating research on teams and knowledge in organizations. Human Resource Management Review, in press.
- Singer, SJ, et al. Development and preliminary validation of the patient perceptions of integrated care survey. Medical Care Research and Review, 2012; 70(2): 143–164. DOI: 10.1177/1077558712465654
- Cameron, KS and Quinn, RE. Diagnosing and changing organizational culture: Based on the competing values framework. San Francisco: The Jossey-Bass Business & Management Series; 2006.
- Zammuto, RF and Krakower, JY. Quantitative and qualitative studies of organizational culture. In Research in Organizational Change and Development: an annual series featuring advances in theory, methodology and research, Pasmore, WA, Woodman, RW(eds.). Greenwich: JAI Press Inc; 1991.
- Giorgi, S, Lockwood, C and Glynn, MA. The many faces of culture: Making sense of 30 years of research on culture in organization studies. The academy of management annals, 2015; 9(1): 1–54. DOI: 10.5465/19416520.2015.1007645
- Scott, T, et al. The quantitative measurement of organizational culture in health care: a review of the available instruments. Health services research, 2003; 38(3): 923–945. DOI: 10.1111/1475-6773.00154
- Singer, SJ, et al. Identifying organizational cultures that promote patient safety. Health care management review, 2009; 34(4): 300–311. DOI: 10.1097/HMR.0b013e3181afc10c
- Hartmann, CW, et al. Relationship of hospital organizational culture to patient safety climate in the Veterans Health Administration. Medical Care Research and Review, 2009; 66(3): 320–338. DOI: 10.1177/1077558709331812
- HRH Global Resource Center. Teamwork: Collaboration and enhanced communication. n.d. [cited 2016 16–06–2016]; Available from:
http://www.hrhresourcecenter.org/HRH_Info_Teamwork . - Struijs, JN and Baan, CA. Integrating care through bundled payments—lessons from the Netherlands. New England Journal of Medicine, 2011; 364(11): 990–991. DOI: 10.1056/NEJMp1011849
- Tsiachristas, A, et al. Towards integrated care for chronic conditions: Dutch policy developments to overcome the (financial) barriers. Health policy, 2011; 101(2): 122–132. DOI: 10.1016/j.healthpol.2010.10.013
- Borst-Eilers, ES and Sorgdrager, W. Wet medisch-wetenschappelijk onderzoek met mensen. Overheid: ’s-Gravenhage; 1998.
- Tietschert, M, et al. Translating the Patient Perception of Integrated Care Survey to Measure Integrated Care in the Netherlands: Combining Equivalence and Contextualization Approaches for Optimal Results. International Journal of Integrated Care, 2016; 16(3): 1–9. DOI: 10.5334/ijic.2022
- Tietschert, MV, et al. Cross-Cultural Validation of the Patient Perception of Integrated Care Survey. Health services research, 2018; 53(3): 1745–1776. DOI: 10.1111/1475-6773.12741
- Kerrissey, MJ, et al. Medical Group Structural Integration May Not Ensure That Care Is Integrated, From The Patient’s Perspective. Health Affairs, 2017; 36(5): 885–892. DOI: 10.1377/hlthaff.2016.0909
- Friedberg, MW, et al. Development and psychometric analysis of the revised patient perceptions of integrated care survey. Medical Care Research and Review, in press.
- Weber, K and Dacin, MT. The cultural construction of organizational life: Introduction to the special issue. Organization Science, 2011; 22(2): 287–298. DOI: 10.1287/orsc.1100.0632
- Shortell, SM, et al. The role of perceived team effectiveness in improving chronic illness care. Medical care, 2004; 42(11): 1040–1048. DOI: 10.1097/00005650-200411000-00002
- Akaike, H.
Information theory and an extension of the maximum likelihood principle . In: Second International Symposium on Information Theory. Budapest: Akademia Kiado; 1973. 267–281 - Crabtree, BF, et al. Primary care practice transformation is hard work: insights from a 15–year developmental program of research. Medical care, 2011; 49(Suppl): S28–S35. DOI: 10.1097/MLR.0b013e3181cad65c
- Jordan, ME, et al. The role of conversation in health care interventions: enabling sensemaking and learning. Implement Science, 2009; 4(15): 1–13. DOI: 10.1186/1748-5908-4-15
- Lanham, HJ, et al. How improving practice relationships among clinicians and nonclinicians can improve quality in primary care. Joint Commission journal on quality and patient safety/Joint Commission Resources, 2009; 35(9): 457–66. DOI: 10.1016/S1553-7250(09)35064-3
- Noël, PH, et al. The importance of relational coordination and reciprocal learning for chronic illness care within primary care teams. Health care management review, 2013; 38(1): 20. DOI: 10.1097/HMR.0b013e3182497262
- Nutting, PA, et al. Effect of facilitation on practice outcomes in the National Demonstration Project model of the patient-centered medical home. The Annals of Family Medicine, 2010; 8(Suppl 1): S33–S44. DOI: 10.1370/afm.1119
- Meterko, M, Mohr, DC and Young, GJ. Teamwork culture and patient satisfaction in hospitals. Medical care, 2004; 42(5): 492–498. DOI: 10.1097/01.mlr.0000124389.58422.b2
- Ancarani, A, Di Mauro, C and Giammanco, MD. How are organisational climate models and patient satisfaction related? A competing value framework approach. Social science & medicine, 2009; 69(12): 1813–1818. DOI: 10.1016/j.socscimed.2009.09.033
- Cutler, DM. Equality, efficiency, and market fundamentals: the dynamics of international medical-care reform. Journal of economic literature, 2002; 40(3): 881–906. DOI: 10.1257/jel.40.3.881
- Toth, F. Healthcare policies over the last 20 years: Reforms and counter-reforms. Health Policy, 2010; 95(1): 82–89. DOI: 10.1016/j.healthpol.2009.11.006
- O’Reilly, CA and Chatman, J. Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of applied psychology, 1986; 71(3): 492–499. DOI: 10.1037/0021-9010.71.3.492
- O’Reilly, C. Corporations, culture, and commitment: Motivation and social control in organizations. California management review, 1989; 31(4): 9–25. DOI: 10.2307/41166580
- Maas, CJ and Hox, JJ. Sufficient sample sizes for multilevel modeling. Methodology, 2005; 1(3): 86–92. DOI: 10.1027/1614-2241.1.3.86
DOI: https://doi.org/10.5334/ijic.4681 | Journal eISSN: 1568-4156
Language: English
Submitted on: Mar 11, 2019
Accepted on: Oct 30, 2019
Published on: Dec 20, 2019
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
© 2019 Maike V. Tietschert, Federica Angeli, Arno J.A. Van Raak, Jonathan Clark, Sara J. Singer, Dirk Ruwaard, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.