The Integrated Performance Management System: A Key to Service Trajectory Integration
Authors
Interdisciplinary Chair of Research and Intervention in Health Services, Université du Québec à Trois-Rivières, 3351 Boulevard des Forges, Trois-Rivières (QC)
pierre-luc.fournier2@usherbrooke.ca
Department of Information Systems and Quantitative Methods, Business School, Université de Sherbrooke, 2500 Boulevard de l’Université, Sherbrooke (QC)
Interdisciplinary Chair of Research and Intervention in Health Services, Department of Industrial Engineering, Université du Québec à Trois-Rivières, 3351 Boulevard des Forges, Trois-Rivières (QC)
Department of Logistics and Operations Management, HEC Montréal, 3000, chemin de la Côte-Sainte-Catherine, Montréal (QC)
DOI: https://doi.org/10.5334/ijic.5701 | Journal eISSN: 1568-4156
Language: English
Submitted on: Jan 14, 2021
Accepted on: Nov 11, 2021
Published on: Nov 26, 2021
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
© 2021 Line Moisan, Pierre-Luc Fournier, Denis Lagacé, Sylvain Landry, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.