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Patients, Caregivers, and Healthcare Providers’ Experiences with COVID Care and Recovery across the Care Continuum: A Qualitative Study Cover

Patients, Caregivers, and Healthcare Providers’ Experiences with COVID Care and Recovery across the Care Continuum: A Qualitative Study

Open Access
|Jun 2023

Figures & Tables

Table 1

Semi-Structured Interview Questions for Stakeholders.

STAKEHOLDER GROUPINTERVIEW QUESTIONS
Patients
  • Could you tell me a little bit about your COVID-19 care journey?

  • Could you tell me what happened when you arrived at [acute care site]?

  • What was it like receiving care at [acute care site] for COVID-19?

  • Overall, what went well during your stay at [acute care site] and what could have been improved?

  • Can you tell me a little bit about your experience of preparing to leave [acute care site] to go rehab?

  • How prepared did you feel for the transition to rehab? How did the transition go?

  • What was it like receiving care at [rehab facility] for COVID-19?

  • Overall, what went well during your stay at [rehab facility] and what could have been improved?

  • How did you feel about getting ready to go home? How did the discharge to home go?

  • After returning to home, did you feel like you had the necessary information and resources to support your continued recovery from COVID-19?

  • Once you were home, what were your top concerns and needs?

Caregivers
  • Could you tell me a little bit about you and your loved one’s COVID-19 care journey?

  • Could you tell me what happened when your loved one arrived at [acute care site]?

  • What was it like to support your loved one while they were receiving care at [acute care site] for COVID-19?

  • Overall, what went well during your loved one’s stay at [acute care site] and what could have been improved?

  • Can you tell me a little bit about your experience as your loved one was preparing to leave [acute care site] to go rehab?

  • How prepared did you feel for your loved one’s transition to rehab? How did the transition go?

  • What was it like to support your loved one while they were receiving care at [rehab facility] for COVID-19?

  • Overall, what went well during your loved one’s stay at [rehab facility] and what could have been improved?

  • How did you feel about your loved one getting ready to go home? How did the discharge to home go?

  • After your loved one returned to home, did you feel like you had the necessary information and resources to support their continued recovery from COVID-19?

  • Once your loved one was home, what were your top concerns and needs?

HCPs
  • To start, could you tell me a little about your clinical role and work history?

  • What were your thoughts and expectations when you first heard that a portion of [unit] was going to be converted into a COVID Zone?

  • What were your top concerns, questions, and needs when you learned that you would be working in the COVID zone?

  • How do feel your needs/questions/concerns were addressed by managers, administrators and other senior leaders?

  • For managers/administrators/senior leaders: How did you address the needs/questions/concerns that staff had?

  • What has the actual experience of working in the COVID Zone with COVID patients been like?

  • What are your thoughts on the extent and quality of care that was delivered to COVID patients?

  • Reflecting on your experience with working in the COVID Zone, what do you think the top successes were?

  • Reflecting on your experience with working in the COVID Zone, what do you think the top areas for improvement were?

Table 2

Patient and Caregiver Sociodemographic Characteristics (n = 15).

CHARACTERISTIC (MEAN, SD)PATIENT (n = 10)CAREGIVER (n = 5)
Age in Years62.8 (17.9)60.2 (4.3)
Length of Stay in Rehab in Days12.4 (1.8)n/a
CHARACTERISTIC (n, %)PATIENT (n = 10)CAREGIVER (n = 5)
Positive COVID Status Upon Rehabilitation Admission4 (40)n/a
Gender
    Male2 (20)2 (40)
    Female7 (70)3 (60)
    Did not disclose1 (10)
Birth Country
    Canada3 (30)3 (60)
    China2 (20)
    Guyana1 (10)
    Nigeria1 (10)1 (20)
    Philippines2 (20)1 (20)
    USA1 (10)
Ethnicity
    Black1 (10)1 (20)
    Chinese2 (20)
    Filipino2 (20)1 (20)
    Indian1 (10)
    South Asian1 (10)
    White3 (30)3 (60)
Marital Status
    Married2 (20)5 (100)
    Widowed4 (40)
    Single2 (20)
    Common law1 (10)
    Did not disclose1 (10)
Education
    Some high school3 (30)
    Completed college3 (30)2 (40)
    Completed university3 (30)3 (60)
    Graduate program1 (10)
Yearly Income (CAD)
    10,000–19,9992 (20)
    20,000–29,9992 (20)
    30,000–39,9992 (20)1 (20)
    40,000–49,9991 (20)
    50,000–59,999
    60,000–69,9991 (10)2 (40)
    Did not disclose3 (30)1 (20)
DOI: https://doi.org/10.5334/ijic.6952 | Journal eISSN: 1568-4156
Language: English
Submitted on: May 18, 2022
Accepted on: Jun 1, 2023
Published on: Jun 16, 2023
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2023 Marina B. Wasilewski, Zara Szigeti, Christine L. Sheppard, Jacqueline Minezes, Sander L. Hitzig, Amanda L. Mayo, Lawrence R. Robinson, Maria Lung, Robert Simpson, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.