Table of contents
Frontmatter
Contents
Preface
Chapter 1: The Aim of This Book
Chapter 2: What is UX?
Chapter 3: Making the Business Case
Chapter 4: Getting Started
Chapter 5: Roles and Skills
Chapter 6: UX Lifecycle: Introduction
Chapter 7: UX Lifecycle Stage One: Discover
Chapter 8: UX Lifecycle Stage Two: Build
Chapter 9: UX Lifecycle Stage Three: Measure
Chapter 10: Maturity Model
Chapter 11: Case Study 1: Big Power Company
Chapter 12: Case Study 2: Midsize Software Company
Index
16 chapters available
