Mastering Salesforce CRM Administration

Table of Contents

1. A Deep Dive into the Salesforce Lightning Experience
2. Security Settings in Salesforce
3. Territory Management
4. Extending Salesforce with Custom Objects and Applications
5. Getting More Value from Sales Cloud
6. Increasing Service Agent Productivity by Using Service Cloud
7. Optimizing Business Processes with Visual Workflow and Approval Processes
8. Automating Complex Business Processes
9. Analyzing Productivity with Reports and Dashboards
10. E-mail and Mobile Administration
11. Different Ways of Deploying an Application between Environments
12. Basics of Apex and Visualforce Page