Mastering Microsoft Dynamics CRM 2016

Table of Contents

1. History of Dynamics CRM
2. Working with Sales
3. Working with Services
4. Working with Marketing
5. Working with the XRM Framework
6. Analytics with CRM
7. Workflow Development with Dynamics CRM
8. Client-Side Scripting
9. Enhancements for Mobile
10. Plugin Development with Dynamics CRM
11. Business Process Flows and Business Rules
12. New Features in CRM 2016