Mastering Microsoft Dynamics 365 Customer Engagement

Table of Contents

1. Working with Sales
2. Working with Service
3. Working with Marketing
4. Understanding the New Unified User Interface
5. Designing Unified Interface Apps
6. Customization Enhancements in Dynamics 365
7. Business Process Flows and Rules in Dynamics 365
8. Client-Side Scripting
9. Plugin Development with Dynamics 365
10. Working with the XRM Framework
11. Mobile Enhancements in Dynamics 365
12. Virtual Entities in Dynamics 365
13. Working with Dynamics 365 Portals
14. Configuration Enhancements in Dynamics 365
15. Analytics with Dynamics 365 (Word and Excel Templates)