Fundamentals of CRM with Dynamics 365 and Power Platform

Table of Contents

1. Getting Started with Dynamics 365
2. Dynamics 365 Platform Structure
3. Dynamics 365 Sales Application
4. Dynamics 365 Customer Service
5. Dynamics 365 Field Service
6. Dynamics 365 Project Service Automation
7. Dynamics 365 for marketing
8. Dynamics 365 customer engagement and the power platform
9. Customizing Dynamics 365
10. Building better business functionality
11. Out of the box integration capabilities
12. Custom integration capabilities
13. Core Administration Concepts