Implementing Microsoft Dynamics 365 Customer Engagement

Table of Contents

1. Introduction to Dynamics 365 CE
2. Implementation Methodology
3. Requirement Gathering and Analysis
4. Prepare Functional and Technical Design Documents
5. Configuring Your Dynamics 365 CE Organization
6. Customizing Dynamics 365 CE
7. Extending Dynamics 365 CE
8. Integrating Dynamics 365 CE with Other Applications
9. Business Intelligence and Reporting
10. Testing and User Training Planning
11. Migration and Upgrade
12. Deployment and Go-Live Support