The Definitive Guide to IT Service Metrics Cover

The Definitive Guide to IT Service Metrics

Publisher:IT Governance Publishing Ltd.

By: Kurt McWhirter and Ted Gaughan

Paid access

|Sep 2012

E-Book €47.95Institutions €140.95

E-Book €47.95Institutions €140.95

Metrics

PDF ISBN: 978-1-84928-406-6 | E-Pub ISBN: 978-1-84928-407-3

Publisher: IT Governance Publishing Ltd.

Copyright owner: © 2012 IT Governance Publishing Ltd.

Publication date: 2012

Language: English

Pages: 311

Keywords:

itil lifecycle,

it service management,

Related subjects:

Computer sciences,

Fundamentals of computer sciences

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