Integrated Measurement - KPIs and Metrics for ITSM Cover

Integrated Measurement - KPIs and Metrics for ITSM

A narrative account

Publisher:IT Governance Publishing Ltd.

By: Daniel McLean

Paid access

|Jun 2013

E-Book €28.95Institutions €129.95

E-Book €28.95Institutions €129.95

Metrics

PDF ISBN: 978-1-84928-486-8 | E-Pub ISBN: 978-1-84928-487-5

Publisher: IT Governance Publishing Ltd.

Copyright owner: © 2013 IT Governance Publishing Ltd.

Publication date: 2013

Language: English

Pages: 175

Keywords:

key performance indicators,

it service management

Related subjects:

Computer sciences,

Fundamentals of computer sciences

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