Figure 1.
EGIPSS performance framework.
Table 2.
Median importance scores of EGIPSS dimensions from individual and group production phase
| Median importance score (%) [IQR] | Mean ranks | Median importance score (%) [IQR] | Mean ranks | |
|---|---|---|---|---|
| Capacity to attract the clientele | 100 [90–100] | 4.3 | 96.7 [93.4–99.7] | 3.2 |
| Continuity | 95 [85–100] | 5.4 | 96.6 [94.8–100] | 2.0* |
| Efficiency | 92.5 [80–100] | 6.0 | 94.2 [90–95.4] | 4.9 |
| Quality | 90 [80–100] | 6.1 | 92.3 [85–95.8] | 5.9 |
| Ability to adapt and meet the client's needs | 90 [80–100] | 6.2 | 91.7 [86.7–95.7] | 5.8 |
| Equity | 90 [80–95] | 7.1 | 90 [88–94.2] | 6.8 |
| Consensus with fundamental values | 85 [75–95] | 8.9 | 89.2 [84.2–90] | 7.7 |
| Satisfaction of clients and partners | 80 [80–90] | 9.5 | 88.2 [81.7–92.5] | 7.4 |
| Effectiveness | 90 [80–90] | 8.1 | 87 [85–95] | 7.7 |
| Capacity to acquire resources | 90 [80–95] | 8.2 | 85 [70–88.8] | 9.1 |
| Ability to innovate and transform | 80 [80–90] | 9.6 | 81.7 [77.5–85] | 10.9 |
| Collaboration climate | 90 [80–95] | 8.8 | 80.7 [79.2–86.3] | 10.3 |
| Ability to mobilize community support | 80 [60–90] | 10.4 | 72.5 [52.5–81.7] | 11.9 |
| Ability to adapt to requirements and tendencies | 70 [55–80] | 12.3 | 70 [49.2–80] | 12.8 |
| Productivity | 80 [50–85] | 11.4 | 25**[0–60] | 13.9 |
| Quantity of care and services | 60 [40–75] | 13.1 | 20***[0–70] | 14.5 |
| Total | 85 [75–95] | – | 86.6 [76.6–93.3] | – |
[i] * Z=–3.61, p<0.001.
** Z=–2.45, p=0.01.
*** Z=–2.05, p=0.04.